Express Care
Convenient telehealth visits for acute, low-complexity medical concerns that can be safely managed virtually.
Transparent Pricing
* Express Care pricing is a flat self-pay rate for low-complexity telehealth concerns.
Who this service is for
This service is appropriate for adults seeking clinician-guided telehealth care with clear treatment planning and structured follow-up.
Not the best fit for
Emergency symptoms or high-acuity concerns requiring immediate in-person evaluation. If this applies, call 911.
Telehealth services are available to patients physically located in Iowa or Nebraska at the time of their visit.
Telehealth Fit Check
Appropriate for Express Care (Telehealth)
These are common conditions we can safely evaluate and treat virtually:
Cold, flu & respiratory symptoms
- Cough, congestion, sore throat
- Sinus pressure
- Mild shortness of breath without chest pain
Urinary symptoms
- Pain or burning with urination
- Urinary frequency or urgency
- Suspected uncomplicated UTI
GI concerns
- Nausea or vomiting
- Acid reflux / heartburn
- Diarrhea or stomach upset
Skin concerns
- Rashes
- Eczema flares
- Mild infections
- Insect bites
General concerns
- Medication refills (non-controlled)
- Allergies
- Headache or mild migraine
- Lab result review
- Minor infections appropriate for telehealth
Not Appropriate for Express Care
These conditions require in-person or emergency evaluation:
Emergency symptoms
- Chest pain or pressure
- Trouble breathing
- Fainting or loss of consciousness
- Stroke-like symptoms (face drooping, weakness, slurred speech)
Severe or high-risk concerns
- Uncontrolled high blood pressure
- Severe abdominal pain
- Persistent vomiting or dehydration
- High fever in infants or young children
Conditions requiring hands-on care
- Lacerations needing stitches
- Broken bones or major injuries
- Severe infections
- IV medications or imaging
Not provided via Express Care
- Controlled substance prescriptions
- Chronic pain management
- Complex psychiatric emergencies
If you're unsure, choose in-person care or call 911 for emergencies.
What to expect next
Our express care service is designed around long-term outcomes, clear guidance, and personalized care.
- Comprehensive evaluation
- Personalized treatment plan
- Ongoing support and monitoring
- Direct access to provider
Need help deciding? Contact us or compare all services.